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Internet Marketing

WealthNet Will Be at InfusionCon 2010 Next Week!

We are super excited about InfusionCon next week!  In our role as Infusionsoft Certified Marketing Automation Consultants, we will not only be attending the entire event including the opening social, but we will also be attending and assisting with 2 days of training prior to the conference, as well as a couple meetings for CMACs.  Aside from catching me, you’ll be able to meet my partner and the founder of WealthNet Partners, Cliff Jones.  You’ll also be able to meet my brother Micah, who is handles Infusionsoft consulting here at WealthNet.

If you’ll be in town for the meeting, we’d love to chat, grab a bite, and find out more about you and your business.  Let us know so we can make sure to set aside some time for you.

Simple CRM Audit. How Effective Is Your CRM?

Customer Relationship Management (CRM) is part art and part science of technology and human relations.  How effective is your CRM in terms of growing your business?  I will share more insights on CRM disciplines in later posts.  For now, ask yourself these simple questions.

1. Do you use your current CRM system every day?

2. Do you feel it is an effective tool?

3. Is your list big enough today and growing?

4. Is your list segmented and prioritized?

5. Is your list a quality list or is there a bunch of junk in it?

6. Do you regularly track comments, updates notes when using the system?

7. Do you track activities to hold yourself and your team accountable?

8. Is your system generating a positive return on investment?

Take a few minutes now to think about these questions and be honest.  If you are serious about generating more leads and closing more sales, your CRM system should be the primary tool for organizing progress, tracking results, and measuring ROI.  If it’s not, let us or a professional advisor help you leverage your current system better or implement one that works well.

If you want to know what the WealthNet team uses for CRM, the answer is Infusionsoft.  We are Certified Automated Marketing Consultants and when there’s a need for a new system we recommend you evaluate Infusionsoft.  Is it for everyone?  No.  Can it help you?  Find out more about closing more sales here.

Final Comments on Social Media Made Simple

In prior posts I offered some insights on how to get started in a fairly simply way with your Social Media effort.  I’ve been buried with projects and consulting work and have been a bit remiss in concluding this short series.

For most of us, it is relatively easy to get started with Social Media.  Getting results in terms of growing your business is a whole different story.  Not so simple.  Like anything else in terms of sales, marketing and overall business development, getting results in Social Media requires consistent effort over a longer period of time.

I’ve been publishing blogs and sites now since 2005 with pretty decent consistency.  I started using LinkedIn in 2006 with some consistency.  I finally caved in on FaceBook in 2008 or so and I am glad I did.  (Got to reconnect with many old classmates from even elementary school which has been a blast.)  And although I adopted Twitter only a year or so ago, I still don’t like it that much.  It’s just more fun for me to use FaceBook and LinkedIn.

So getting started in a simple sense means focusing on at least one platform and contributing on a regular basis.  Don’t jump in there and be a loud mouth sales type.  Yuck.  Delete.  Remove.  Ccccccya.  Au Revoir, never.

Will it help your business?  It does ours and some of our clients.  Can Social Media help you generate more leads?  Done well, yes.  But I prefer direct sales disciplines for this.  Should you focus all your marketing efforts on it?  Not way in Hades.

Let us know your questions.  Share your comments and experiences on this here.

Thanks for visiting our site and blog.

A Company that Gets Social Media

So many companies are wondering how facebook.com, twitter.com, myspace.com, linkedin.com, and all the other social media sites are going to help them increase sales. They want to see specific examples of sales that were generated from campaigns directed at such methods. If they are persuaded there are sales to be had, they jump in and they start talking:

  • “This is why our product is great.”
  • “Come to our store.”
  • “Here’s a coupon.”
  • “Read our blog.”
  • “Watch our new commercial.”

Perhaps this isn’t “bad” (although it might be), but it could definitely be better.  The real purpose of social media is… to be social.  What do you think of someone at a party who only talks about themselves, and who acts like they know everything?  It’s no different for a brand that acts that way online.  The real value of social media is in LISTENING AND RESPONDING when people talk about your brand.  Responding doesn’t simply mean telling people how they can get help, or trying to put out online fires.  As this video shows, in some cases responding means reinventing yourself.  I’m not sure if Domino’s can tell you exactly how many pizzas will be sold because of their online efforts, but I can tell you that the success of their rebranding would have been much worse off without it.

After watching the video, let us know what you think!  If you want help orchestrating a complete social network marketing strategy, reach out.

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The First Step to Getting Started With Social Media and Networking

In several recent posts I’ve addressed some of the biggest questions we get regarding Social Media, networking and internet marketing.  Here is the first step you need to take when getting started with social media and networking.

1.  Determine your goals for building an online presence.  Do you just want to have fun personally and socialize with new people?  Or do you want to drive traffic to your blog and website, generate more leads and close more sales?  Either way, once you have your purpose and goals in mind, it’s much easier to develop a social media and internet marketing strategy.

If driving traffic to your site and blog is about growing your business as it is with us and our clients, you will want to conduct a thorough Keyword Analysis and target your audience.  Blogs and websites are often designed and launched without any thought or research as to how to drive traffic and convert visitors to paying clients or customers.  Without this knowledge it’s no wonder so many blogs and websites exist without many visitors.

Once you’ve established your goal to drive traffic to your blog or site, you need to understand how the search engines work around Keywords and Keyword Phrases.  It boils down to you having the proper content, copy, videos, links, etc.  to attract your ideal visitor when they are online searching.

I will go into more detail on Keywords in another post.  For now, whether you have a site or blog up and running, or you’re just starting from scratch, focus on your purpose for being online.

What is the purpose of your site or blog?  How do you position yourself online?   What would you suggest to readers here?

Leveraging Social Media to Build Your Network Is Practically Free

If you’ve been active online for a while now it’s no surprise to you that building your network through Social Media is practically free.  Other than your time and some creativity,  all you really need is a working computer and access to the Internet.

On the other hand, if you’re just getting started with Social Media and you’re intent on building your network and business online, the really good news is it’s practically free.  Twitter, LinkedIn, MySpace, Facebook and the other major social networks are available for free.  Google Gmail, search, and the ever-evolving array of tools and applications are all free.  Yahoo is free.  MSN is free.  There are literally thousands of technologies like blogs, forums and social networks available online for free.

So why aren’t more people online leveraging Social Media?  My guess is that many people just haven’t figured out how to commit the necessary time to be online.  Or they just don’t understand how powerful Social Media can be for building a career or business.  When I was first getting started with Social Media and networking I would feel a bit guilty investing time online.  I figured I should be out making more sales calls or working with a client instead of being online trying to figure out how to make it work for me.

Now it’s different.  We get a handsome return on our investment from the time and bit of money we invest in Social Media.  As we publish more and give useful content away for free, we generate more leads while building the WealthNet network of people.  And if you’re just getting started, think of it this way.  You will make time for the things in life that are important to you.  And if building your personal brand or company brand online brings you the new business and cash flow you’re looking for, you can more easily justify the time to be online, listening, conversing and building relationships.

Think of it this way.  If your interactive marketing and networking efforts cost pretty much only your time, and you’re able to generate an extra $100,000 a year in sales or income, what’s the return on investment?  Pretty much infinite depending on how you account for the time you invest to build relationships online.

This makes social media better than free if you invest the time and creativity.

What kind of return on investment are you experiencing on your social media efforts?  How is it helping you generate more leads or close more sales?

Don’t Be Shy. Millions of People Are Willing to Meet You Online.

In my ongoing efforts to help more people get started with social media and networking, it’s important to stop for a moment and reflect on how truly life-changing the Internet has been.  We should never take for granted the incredible leverage the Internet and convergent technologies provide us to do more in less time.  I am very grateful for the many relationships I have been able to build and maintain because of the Internet and social media and networks of like-minded people.  And it’s exciting to know that there are millions of other people online right now who are willing to meet us and build meaningful relationships.

Social network marketing, social networking, and leveraging social media are terms we use when talking about building online relationships and expanding our network.  So if you are just getting started with social media and networking, don’t be shy.  For most people it takes a little while to comprehend how many people are online at any given time of day or night.  The adoption rate for the Internet has been astronomical in percentage terms.  So even though millions more will be online in the years ahead, there are plenty of people who are waiting right now to meet you.

The great news is millions more will be online in the years ahead which can only mean good things for ecommerce, social media and networking, and bringing the world closer together.  You can read the complete figures from the source here.  Now take a look at the key points.

A.  Expect significant growth.  There are almost 7 billion people in the world and only an estimated 25% (1.5 billion) are online now.  The growth rate from 2000-2009 has been 485%.

B. Millions are online now in North America alone.  There are almost 340 million people in North America and 74% of us (253 million) are online.  The growth rate from 2000-2009 has been 134%.

C. Think and act globally when online.  North America only represents 5% of the World population.

Again, it’s important to emphasize that for the purposes of marketing and growing successful businesses, that our focus and yours should be on building meaningful business and personal relationships online.  The lesson here is there are already millions of people ready, willing and able to network with you.  And many more to come.

Is it worth the time and the effort?  Yes.  But it takes time and effort and not everyone is willing to commit to doing what it takes to get results from social networking online.

The theme here for getting started is keep it simple.  So if you’re intent on growing your network of people, commit to being online consistently.  We make time for the things that matter the most to us.  Block time regularly to build your online network of people.  It’s like networking in real life.  If we don’t keep showing up people forget about us pretty quickly.  Build complete profiles on at least two or three major social networking sites to start.  Set up a Twitter account and start “listening.”  Join in and participate on the conversations taking place.  Blog and micro blog.  Be yourself.  Be considerate.  Share.  Contribute.  Help.  Make comments that reveal who you are and what you stand for.  Make friends because if people don’t like you online, you won’t have the opportunity to build a meaningful relationship.

Being social online can make a huge difference in terms of growing your network and your business.  So be aware of how you’re “showing up” online.  I always tell people getting into the social media and networking world to take some lessons from Dale Carnegie’s classic, “How to Win Friends and Influence People.”  His fundamental techniques for handling people are as follows.  Check out the rest at Wikipedia here.

1. Don’t criticize, condemn or complain.
2. Give honest and sincere appreciation.
3. Arouse in the other person an eager want.

Apply the same thinking when you’re online and you will undoubtedly meet new people and create meaningful, lasting relationships.  A prime example of real wealth.

How has being online changed your life or business?

Clifford Jones, Founder
WealthNet Partners, LLC
“Discover The Art of Business Development”
Scottsdale, Arizona
Follow up on twitter http://twitter.com/clifford_jones
Get LinkedIn with us at http://linkedin.com/wealthnetpartners

Social Media. What’s In It For Me?

In my continuing effort to help people make it easier to get started and manage their social media and networking efforts, people often ask me, “What’s in it for me?”  The question comes from a perspective that most people share.  People feel as though they don’t have enough time in a given day as it is.  Let alone spending time writing blogs, visiting forums, updating online profiles and other basic social media activities.

I used to feel a bit guilty about being online and networking instead of making more sales calls.  But over time I started getting results from my social media and networking efforts.  And then my efforts began to pay off.  Just as they do for clients who commit to the disciplines of social media and networking.

How do I get results?  Over time.  I started blogging over three years ago and I was terrible at it.  But I read books, took courses and stuck with it.  Now, every day our network of people grows as visitors come to our site, download content of interest and become part of the growing WealthNetPartners.com community.  (Just as I sit here and write someone new read a post, clicked a link, hit our website and downloaded my free eBook, “The Art of Business Development.”  They will automatically receive a series of personal emails over the next several months.  And they automatically get added to my newsletter list.   In short, we build systems that can market while you sleep, or eat, or write.  You get the point.

Do we work hard at social  media?  Definitely.  Because the more we do it for ourselves and clients, the better we get at it.  Which translates to results and return on investment.  More clients.  More referrals.  More business. More cash flow.  Invest more in the business…  Does that sound like there’s enough it it for you to get started or raise the bar?

How can you get results?

1. Approach your social networking effort with the attitude of giving, sharing, and conversing with other people who share common interests.  Don’t get online with the approach of, “What’s in it for me now?”  Building relationships online takes time and careful consideration.  You can learn as you go and commit to paying attention every day so you get better and better at marketing online.  Learn the basics as you are now and get started with a pace that suits you.  You too will get results over time with consistent effort.

2. You can compliment your own efforts by hiring us or a professional who can help you develop an internet marketing strategy that fits your overall business plan.  If you have employees get them to buy into writing appropriate blog posts in sync with your Keyword Analysis.  (Ask us about this incredible ROI-focused analysis.)  Interact yourself with people you know who don’t work for you directly.  Make sure your social media activities are tied to your business and marketing plan.  The more you interact with others who share your goals, the better your results.  Remember, it’s about building relationships.

Our focus with clients is to help them augment their own, internal efforts to create content and build links.  We provide instant leverage with planning and execution.  This generates more leads and helps to close more sales over time.  The point is this.  You need a strategy that fits your business plan, budget and time frame.  (What?  You don’t have a business plan?  We can help you with that also.)

3. Whether you work alone or are part of a team, you can dramatically increase results by getting other people on board with your strategy while you compliment theirs.  Here’s a perfect example.  In the WealthNet community of entrepreneurs I have developed a list of accountants, attorneys and other professionals who are also online.  If they do a great job for someone I know, I would write a “recommendation” and add it to their LinkedIn profile.  They could do the same for me.  Help others and they will help you.  Pretty simple.

There you have it.  If you commit to building a solid presence online you can grow your network of people by building relationships over time.  You develop relationships by conveying your positioning, teaching, and offering insights as to how you and your business add value.  If you are effective with your efforts over time, you will enjoy new clients and more business.

Social media works well for us and anyone who commits to learning and doing the necessary behaviors on a frequent basis.  It requires leveraging many free and affordable technologies to build relationships, manage them and communicate on an ongoing basis through social media.  It requires time and creativity.  It requires being “social” and getting along with other people.

Please share your thoughts and comments.  How do you benefit from your social media efforts?  How has your investment in social media helped your business?  What do you tell other people about getting started so they too can benefit from their interactive marketing efforts?

The Point of Social Media and Networking Online

If you believe that your “net worth” is directly related to your “network” of people, then you need to learn how to get the most from your social media and networking efforts.

In my prior post we find that social media is widely misunderstood.  We also learned that social media, social networking, interactive media, and Web 2.0 are terms used interchangeably.  In this post I want to address the main point or purpose of social media.  In short, it’s about building relationships with people online.  For WealthNet Partners and our clients, it’s about integrating into the overall marketing and sales strategy a plan to leverage the millions and millions of people online at all times of the day and night.

It’s not about selling.  In fact, people and organizations who “show up” online in chat rooms, forums, blog posts, and videos in the wrong way usually live to tell you about incredible backlash.  Just ask Subway Subs what happened when they sued Quizno’s over some viral video that Quiznos corporate didn’t even produce.  Another example is someone who recently showed up in a LinkedIn Group I moderate with, “Hey everyone.  I sell XYZ.  Buy from me!”  Delete.

Social media is about networking with like-minded people in a highly leveraged way.  It’s about expanding your network and sharing your positioning, personally and professionally.  Here’s a great example of leverage in terms of meeting and networking with new people.  Just a couple of hours ago I was able to scan the activity in seven different social networks of varying interests.  It’s like being able to suit up and walk through seven various rooms of people you want to get to know without having to leave the comfort of your home or office.  And there’s no limit to the number of groups you can participate with online.

Here are three ways to use social media to network and build relationships with others.

1. Write and blog.  If you want to spread your reach you need to write and publish regularly.  And blogging is a great way to do this.  Most days I start early in the morning writing at least one blog post here in WordPress.  I edit it and post it typically within 45 minutes or so.  Writing allows you to express your ideas and position.  Some people will be attracted to you as you let people in on who you are and what you do.  Others couldn’t care less.   It’s just like networking in the real world.  Start with one day a week or whatever you feel you can be consistent with because being consistent is important.

2. Participate in LinkedIn Groups.  Once you have a complete LinkedIn profile built, go to the Groups section and search for groups of people with which you want to build relationships.  Join the groups you want and wait for acceptance.  Then watch what’s going on in each group.  Listen first.  Then add your comments in a professional way.  Add value in a conversational way.  Keep showing up because it’s important to also be consistent in this regard.  Otherwise people will forget about you for sure.

3.  Pick as least one major social network to be personally, “you.”  I use Facebook because it’s what I got used to first.  Some use MySpace and there are countless others.  Make sure your profile is complete so the system can help you find people you may know from past jobs, schools, etc.  That’s the purpose of a complete profile.  The more the system knows about you the more it can help you find people you know.  Once you have your complete profile built, it’s important to participate regularly.  Again, contribute.  Compliment others.  Share something about what’s happening.

And here’s a big distinction.  Social networks, blogs, and micro blogs are full of what I refer to as “noise.”  Way too much noise.  It’s people spamming, selling, criticizing, demeaning and thinking only of themselves.  So more and more of us early adopters have been more restrictive or exclusive in who we allow into our networks.  So don’t contribute to the noise.  Don’t be a jerk.  Don’t necessarily talk about what you’re doing as much as talking about what’s happening.  Listen.  Contribute value.  And be likeable.

Also, talk about what’s happening that really matters.  This may be hard to believe, but few people really care about where you’re going to get your pedicure or next over-priced cup of coffee.  Conversely, millions of people might care a bit more about what the heck is happening with the vote on health care reform or the passing of a celebrity figure.  So talk about what’s happening.  Share and contribute value.  Teach.  Have conversations.

Social networking and leveraging the many social media outlets online is much like it is in the real world.  If you “show up” in the wrong way when you’re out meeting others, others won’t like you very much.  And if they don’t like you, you will never have the chance to earn their trust.  And if you can’t earn people’s trust, you will never earn their business.

Take your social network marketing seriously and you’ll undoubtedly build a more significant and meaningful network of peole to enrich your life.  But you must focus first on enriching the lives of others.  People do business and life with people they like.  Being accepted socially is about being liked.  Pretty simple.  Take the same approach online and build your network.

Tell us what you’re doing with social media and networking.  What’s working?  What’s not working?

Are You Confused About What Social Media Means?

I got some flack yesterday about my post introducing the forthcoming series, “Social Media Made Simple” I am sharing with the WealthNet community of entrepreneurs.  An old friend in the PR world suggested that there’s nothing simple about social media.  My reply is I am offering educational content (for free) to make it simple to get started with social media and networking.

I agree that there’s a lot to know and the most advanced people with social media have invested tons of time and energy to learn it.  Yet there are millions of people who are just getting started.  And that’s my goal.  To make getting started simple. 1-2-3…

Whenever I speak or write about social media, internet marketing strategy or anything else, I try to communicate in a way that everyone can understand.  The WealthNet community of entrepreneurs strives to help people from all walks of life start, fund, market and grow successful businesses, thereby creating wealth through entrepreneurship.  So I try to keep my communications simple especially when it comes to technology and internet marketing.

So to start out with Social Media Made Simple I want to make sure we define what social media is really.  (That’s pretty simple isn’t it?)  Interactive media, social networking, forums, newsgroups, bulletin boards, blogs, micro blogs, Web 2.0, and so on can confuse the heck out of most people.  So here we go.

For the purposes of this article, I reference how Wikipedia defines social media … “…designed to be disseminated through social interaction, created using highly accessible and scalable publishing techniques. Social media uses Internet and web-based technologies to transform broadcast media monologues (one to many) into social media dialogues (many to many). It supports the democratization of knowledge and information, transforming people from content consumers into content producers.”

Further, social media can be said to have three components;

  1. Concept (art, information, or meme).
  2. Media (physical, electronic, or verbal).
  3. Social interface (intimate direct, community engagement, social viral, electronic broadcast or syndication, or other physical media such as print).

Common forms of social media;

  • Concepts, slogans, and statements with a high memory retention quotient, that excite others to repeat.
  • Grass-Roots direct action information dissemination such as public speaking, installations, performance, and demonstrations.
  • Electronic media with ’sharing’, syndication, or search algorithm technologies (includes internet and mobile devices).

Read the full definition here.

When I speak and write about social media, my version is this.  It’s about attraction and education-based relationship building.  Period.  The terms social media, social networking, Web 2.0, and interactive media can be considered to mean the same thing.  At least that’s the way I look at it.

How do you define social media?  What difference is it making in your life?  What’s not working for you?  We appreciate your comments.

Clifford Jones