Tag Archives: CRM
May 2, 2012
Staying Connected With People Who Count the Most In Business
I recently wrote an article about the three key elements of CRM or Customer Relationship Management. You can read it here. We normally hear the term CRM in the context of software. Today I will address the meaning behind the[...]
Apr 16, 2012
Three Things Every Business Owner Must Know about CRM
Without the proper discipline and all the goes with it, you are doomed in business and sales with a great customer relationship management system. If you’re not familiar with the acronym, CRM, it stands for Customer Relationship Management. If you[...]
Posted in CRM, Marketing Automation
Tagged CRM, Customer Relationship Management, Infusionsoft
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Feb 16, 2012
Infusionsoft Consultant-Content and Marketing Automation for Small Business Owners
Small business owners who embrace marketing automation do so for three reasons… 1. Marketing automation provides a foundation for growing any small business. 2. Marketing automation systematizes the creation and distribution of content. 3. Marketing automation saves time, money and[...]
Jan 5, 2012
The Hard Part of Software. Lessons Learned from Infusionsoft
Last week I had the pleasure of spending two incredibly intense work days at Infusionsfoft’s HQ in Gilbert, Arizona. Full disclosure… I am a certified Infusionsoft consultant and have been since early 2007. If you aren’t familiar with Infusionsoft, and[...]
Posted in CRM, Infusionsoft, Marketing
Tagged CRM, Infusionsoft, Marketing Automation
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Oct 5, 2011
How to Fix Your Sales Follow Up Failure
Let me tell you a story about Marcy. Marcy is a real estate agent I met many years ago. I have never bought or sold a home working with Marcy. But Marcy is the one of the very, very few[...]
Posted in CRM, Infusionsoft, Sales, Small Business Marketing
Tagged CRM, email marketing, Infusionsoft, Sales Management
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Dec 24, 2010
Smart Small Business Planning Tips
Whenever I ask a small business owner what he wants for his business the answer is typically, “more business.” When I ask the same person to sit down and review their plan the follow up response is, “I don’t have a plan.” [...]
Posted in Small Business Planning, Uncategorized
Tagged CRM, Online Marketing, Sales, Small Business Planning
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